This guide aims to provide practical guidance and support to practitioners tasked with bringing Self Directed Support legislation and policy objectives into everyday practice. It is at this level of the organisation that transformation in approach is most crucial, backed by necessary supporting IT, resource allocation and financial systems. Every practitioner has a key role and responsibility in the process to provide people who need support with the information and assistance they need to make real choices. These practitioners, in turn, need to be empowered by their organisation to shift control within the system towards people who need our support. It is this change in organisational practice and culture that will be most challenging in the context of our changing relationship with key partners.